Tuesday, July 3, 2012
Proactive Executive Secretary
"Charm slightly more informal talent, will help a lot at first, but in the end, which is soon conquered the hearts of the audience." R. Cheney.
Many managers complain about not having a good Executive Secretary to collaborate in the exercise of their profession, enabling it to function effectively because it believes that there is much inefficiency in the secretaries, where he neglects his selection, powers, leading instead to favor the damage, having many times to perform functions that should play the secretary.
It is very true what you wrote mujeressinfronteras.com., That the level of knowledge and information is now an assistant needs to dominate and does not cover the purely administrative or telephone assistance. In many cases, tasks that currently apply to this profession require skills in the financial world of human relationships, and even public affairs and direct relationships with customers of the companies.
Today suggests the former position of assistant role as a new integrated value associated with the management of special projects and management of internal systems of the various departments. The job goes to incorporate the concept of Project Management, as an executive secretary or administrative tasks now coordinated, human and financial resources. This implies, somehow, have to lead, not just follow others. Before the role was reactive, did what they asked. Today the role is proactive: do not expect to be asked things, always anticipates what you might need it. This occurs because on the one hand, much more immersed in the core business of companies and also because they reported much more, including aspects of national political and economic reality.
The current economic scenarios have much competitive dynamic where successful companies show consistent organizations according to the requirements of business activities, where those who have known triumph organize, form teams to ensure results where. general management. has the support of an executive secretary adapted to this reality, proactive, creative, innovative know how to use his talent.
Yet despite this reality, many companies have neglected what should be the new role of the modern executive secretary and many are wondering what to do about it?
Simply, you must select a secretary who meets the requirements of a profile that reflects their responsibilities, skills, knowledge, responsibility, assertiveness, self-management of human interactions, treatment, presentation, communication, everything, which will facilitate the manager's work and also assist in managing it properly the time, communications, meetings, organization of priorities.
The recruiting department should have clearly defined the position of executive secretary, with responsibilities in accordance with the requirements of the dynamics of the current scenarios, secretaries efficient, attentive, good-natured, reliable, generate enthusiasm, applied in performance, attention, language skills, preferably English. Secretaries clearly identified with the management of organizational language that management uses.
Secretaries to properly use their creative, innovative, supportive work with her performance of the manager and avoid to the maximum treatment given which conflicts affecting the harmony and create a negative organizational climate.
The selected Secretary must have aspirations of achievement in performance show their abilities, skills and efficiency.
It is very valid as it says Anne Marie Richard, what is needed secretaries have added value. "That is plus tools for teamwork, autonomy to resolve issues and knowledge of accounting and finance to build budgets. In addition, secretaries need to develop management skills to make informed decisions and manage interpersonal relations approach.
The secretaries bosses need to make decisions for them and they need to be aware of the new role they occupy. This is done in management coaching, "says Jorge hunger, Psychotechnics JOH.
In the era of handheld computers and e-mail, any executive needs a secretary to type letters or you take the agenda, but people who know the business proactive company.
The management should not neglect the performance behavior of his secretary and if he finds them weaknesses in performance, not according to what he wants, to orient, train, support to assist in their growth performance, giving way to more efficient. Sebe not ever use bad treatment, bad language, insult, scolding, on the contrary find a way how to overcome the weaknesses and provide the assistance possible to transform them into strengths.
The manager should be a motivator, an actor in achieving basic functions, and this must be mindful of what their relationships with their secretary and performance so that the union will ensure beneficial results.
Finally, it is true what he brings mujeressinfronteras. com. is taken into account the fact that secretaries of small companies and medium have a much stronger emotional attachment to those of large companies in their work. They do not usually have a single leader, as attendees of large companies therefore are needed and required by companies as a whole. And this also implies that such assistants are conciliatory and harmonizing functions.
Basically what the difference of the secretaries of big business are two things: first, the high importance given to the affective and emotional compensation, on the other hand, a more classical and traditional secretarial and women.
Finally, we consider it important that companies, especially their managers should be more attentive to define a profile of the secretary requires, considering the characteristics of the current scenarios, the functions which are to play, that help management activities is made without many obstacles, really feel the support of a secretary proactive, reliable, enabling it to perform according to the rhythm today demand. Depend on the manager that his secretary is a great help, collaboration in everything they undertake. Therefore, you should be aware of their behavior, efficiency, productivity.
www. environment-empresarial.com
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